A client is identified by a social service agency or charitable organization as being in need of furniture. The agency or organization contacts Furnishing Hope and provides information about client and/or schedules an appointment to shop .
If the agency or charitable organization has not otherwise scheduled an appointment to shop, Furnishing Hope will contact the client to schedule an appointment to shop for furniture.
At the scheduled time, the client (as well as a representative from the agency or charitable organization if desired) visits our warehouse facility and selects needed furniture items
Selected furniture items are transported to the client's home. For a small fee, we offer a delivery service if the client cannot transport the furniture on their own.